You will receive an email once your order has been dispatched. Orders are sent by Royal Mail recorded delivery or UPS depending on the size of the parcel, and each order requires a signature to release the parcel to the customer.
UK - Standard Delivery costs £4.50 and takes between 2-4 days. Next day Delivery costs £8.00 [within the UK delivery]. International Delivery will vary depending on the location, simply add your delivery address at the checkout for a more accurate quote. For further information please read our For further information please read our Delivery page
Returned items should be in their original packaging and condition (including the story book) and sent back within 28 days of receipt for a full refund. To claim a refund or an exchange please complete a returns form stating the reason for the return or exchange. If not within 28 days the refund you will instead receive a credit or evoucher on your account which will remain valid for up to 1 year. For further information please read our returns page