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Everything you need to know about Covid-19, how it will effect your order and more

These are very unsettling and worrying times for everyone, and we're all thinking how to adapt to the new circumstances. Our team is already making changes to how we work and trying to continue to do what we do in a difficult situation. Community is everything.


THE SHOP

We are currently open and have put in place systems to allow for social distancing but it feels quite normal considering! Please come and see us if you can, you're support is hugely appreciated. 


ONLINE ORDERS AND DELIVERIES

Our website  is running as usual. All orders are being processed and shipped as normal, and there is currently no delay to you receiving your package. Royal mail services will go out as normal as will international mail. if this changes we will let you know here. Royal mail can no longer guarantee deliveries by 1pm the next working day so we will not offer this service at the moment.

If you would like to get in touch or have any questions, please drop us a message: We’re very happy to assist and talk to you.

RETURNS
We are so grateful  for your order at a time like this, really you are doing more than you thin to support a small business just by placing your order. We understand you might not be able to make it to  post office any time soon so we will extend our return policy from 14 days to 36 days. Please however respect this and bare in mind we expect all goods to be returned in their original condition, unwashed and in their original packaging.

SUPPORT SMALL INDEPENDENT BUSINESS

Our small team is very close-knit and highly valued, and our top priority is to keep everyone well, and with meaningful employment. With the help of the Strickland & Holt community, we really hope to be able to keep our team busy, and I can't tell you how grateful we are for the support we have from every one of you now and through the years. These are unprecedented and very difficult times for small independent businesses - we need your support more than ever!


Warmest wishes,

Paddy and Alison and the Strickland&Holt Team x